Terms of Use

Last updated 2026-10-24. By using this website or submitting a request, you agree to these terms.

We are a referral service

Blue Ridge Well Pump is a referral service. We connect homeowners with independent, licensed well contractors serving Western North Carolina. We do not perform well work ourselves. When you submit a request, we pass it to one independent well contractor serving your area. The contractor is not our employee, agent, or partner in performing the work. Any agreement to perform work is solely between you and that contractor.

No guarantees about contractors

We do not guarantee that a contractor will respond, that one will be available at a particular time, that any contractor's work will meet your expectations, or that any price will be lower than another. We ask contractors who receive requests to hold the certification or license that North Carolina requires for their work, but you should verify credentials, ask for a written estimate, and decide for yourself whether to hire anyone. We are not responsible for the contractor's work, workmanship, pricing, warranties, or conduct.

Information on this website

The guides on this website are general information. They are not legal, electrical, engineering, health, or insurance advice, and they do not replace an inspection by a certified well contractor, a licensed electrician, or your county health department. Well systems involve electricity and drinking water. If you are not sure it is safe to do something, do not do it.

Cost ranges on this website are estimates published by other companies and guides, as identified where they appear. They are not quotes, offers, or guarantees of price. Actual prices depend on your well, your property, and the contractor. Statutes, rules, fees, and forms change, and local offices apply them in their own way. Check with your county health department before relying on any permit information.

Compensation

You do not pay us to use this service. We may receive compensation from the contractor who receives your request. This does not change what you pay the contractor.

Your submissions

When you submit the form, you confirm that the information is accurate, that you are the owner of the property or authorized to request work on it, and that you are at least 18 years old. You agree to be contacted about your request and for your details to be shared with one independent well contractor serving your area, as stated on the form. Our privacy policy explains how we handle your details.

Please do not use the form to harass anyone, to submit false information, or to send automated or bulk requests.

Emergencies

This website and its form are not an emergency service. If there is a risk to life or property, such as fire, gas, electrical shock, or injury, call 911.

Links to other websites

Some pages link to government pages, research, and published cost guides. We do not control those websites and are not responsible for their content.

Limitation of liability

To the fullest extent permitted by law, Blue Ridge Well Pump is not liable for any loss or damage arising from your use of this website or from any work performed by a contractor to whom we referred you, including indirect, incidental, or consequential damages. Nothing in these terms limits liability that cannot be limited by law.

Changes and contact

We may update these terms. The date at the top shows when they were last changed. Questions can be sent through the contact page. You can read how referrals work on the about page.